Customer Service Information
Our showroom is open and are offering a full range of services. We strongly encourage you to book an appointment here before visiting.
If you prefer shopping our cars from home, you can browse our exclusive deals here. Contact us at +65 8798 9384, or scan the QR code below to speak directly to our sales team.
Contact Us
Volkswagen Centre Singapore (Alexandra)
247 Alexandra Road
Singapore 159934
+65 6474 8288 (phone)
+65 6471 1022 (fax)
Showroom opening hours
Mon to Sat: 8:30am to 7:00pm
Sun & PH: 10:00am to 7:00pm
Volkswagen Commercial Vehicles
247 Alexandra Road
Singapore 159934
+65 6922 3549 (phone)
+65 6280 4879 (fax)
Showroom opening hours
Mon to Sat: 8:30am to 7:00pm
Sun & PH: 10:00am to 7:00pm
Caring for your Volkswagen
We are here to maintain your Volkswagen and get you back on the road as soon as possible. Simply make a service booking online.
For appointments and inquiries, please reach out to our Aftersales team at +65 6305 7299 and service(kwfat)vw.com.sg (kwfdot)
Aftersales enquiries
Aftersales service operating hours (Alexandra)
Mon to Fri: 8:00am to 6:30pm
Sat: 8:30am to 12:30pm
Sun & P.H: Closed
Aftersales hotline details
+65 6305 7299 (Tel)
+65 6474 3643 (Fax)
+65 8798
9384 (WhatsApp)
Mon to Fri: 8:00am to 7:00pm
Sat: 8:00am to 2:00pm
Sun & P.H: Closed
Service enquiry email address
service(kwfat)vw.com(kwfdot)sg
Parts enquiry email address
parts-enquiry(kwfat)vw.com(kwfdot)sg
Customer care enquires
Drop us a text on WhatsApp at +65 8798
9384.
Mon to Thurs: 8:00am to 6:30pm
Fri: 8:00am to 5:00pm
Sat: 8:30am to 12:30pm
Sun & P.H: Closed
Customer care email address
customercare(kwfat)vw.com(kwfdot)sg
24-hour Roadside Assistance
Be it an emergency recovery, a query about a flat battery, or simply checking how much tyre pressure is needed, the Volkswagen 24-hour Roadside Assistance team is here to help!
Simply call our 24-hour Roadside Assistance hotline at +65 6333 8800 and if necessary, we will send an assistance team to rectify the problem or arrange for a tow service* to our service centre.
*Towing service available island wide in Singapore (except Jurong island) and in peninsular Malaysia. Terms and conditions apply.